The Liverpool BID Company work hard on your behalf to make sure your customers and employees have an enjoyable experience in the BID area.

Throughout the year we animate the space through promotional sites, events and additional services, however, we need your help to report issues to keep the area at its best!

Below you will find useful contact details for the most common situations in the city centre. The BID team are also available to troubleshoot or signpost you in the right direction.

Immediate Emergency
(Threat to life, personal safety or property and suspicious packages)
Police – 999

Report a Crime
(Offender not present e.g. shoplifting, criminal damage, theft etc.)
Police – 101  or

Police – 101  or

Graffiti, illegal fly-posting, littering, street waste or abandoned vehicles
Liverpool City Council on 0151 233 3001 or

Rough Sleeping
Whitechapel Centre on 0300 123 2041 or by email:

Street Entertainment
(e.g. excessive volume or obstructions to pavements etc.)
Follow the Guide to Busking in Liverpool
If an issue cannot be resolved through using the guide, they should be reported to Liverpool City Council on 0151 233 3001.
Please note: Unless you have attempted to raise this issue politely with a busker/business you should not escalate the issue to the reporting stage.

Street Trading
Council Street Licencing Team – 0151 233 3015
Big Issue North West Vendors –  0151 294 3013

Non-Domestic Rates and BID Levy Enquiries
Liverpool City Council on 0800 0283 686 or 0151 233 3008 at the following times: Mon-Thu 8:30-16:30, Fri 8:30-16:00
By fax: 0151 225 2145 or by e-mail:

Promote In Liverpool
Hiring promotional space in the BID area
Visit or 0151 703 2399

For any other advice and general enquiries contact the Liverpool BID Company (Weekdays 9am-5pm) on 0151 703 2399 or 

Download printable version of the useful contact