Mystery Shop Awards 2015 – Outstanding 100% achievers

Mystery Shop Awards 2015 logo-04

A record 33 businesses achieved 100% in Liverpool’s 2015 Mystery Shop Awards.

A total of 170 businesses – from independent cafes to national chains – were assessed this spring for their customer service and collectively scored a record 90.4% approval rating – up 4% on 2014 and 8% on 2013.

Of those secretly shopped for the 6th annual survey, commissioned by Liverpool BID Company, 8 businesses repeated the top score** from the previous year.

Those who achieved the Outstanding mark of 100% are:

Independent Retailer:

Adapt Outdoors

Editions

Giancarlo Ricci

Matta’s**

Music Notes

Resurrection**

Silverbergs Opticians**

Smiffys

Wongs Jewellers** (Best Independent Retailer)

National Retailer:

Accessorize**

Adidas – Whitechapel

Bravissimo** (Best National Retailer)

Dawsons (Most Improved National Retailer)

Links of London

Mac**

Miltons

Vision Express – Parker Street/Clayton Sq Shopping Centre

Vivienne Westwood**

Service Provider:

Andrew Collinge Graduates

Barclays – Church Street

Queen Square Car Park (Most Improved Service Provider)

Santander – Lord Street

STA Travel

Thomas Cook – Church Street (Best Service Provider)

Trailfinders

Eatery:

Bakchich

Carluccios

Fazenda

Maray

Marco Pierre White

McGuffies

Piccolino

San Carlo

 

 

 

 

 

 

 

2018-01-30T11:37:39+00:00 May 15th, 2015|BIDmemberNews, Commercial District Renewal Ballot|