What is it?
Did you know your BID Company undertakes an annual mystery shop programme? Each year on our behalf, Storecheckers covertly assess the levels of customer service from 200 BID members.
Mystery shopping takes place March/April with the awards being held in May. Following the ceremony, members are invited to receive one to one feedback from the mystery shoppers, when you will have the opportunity to discuss results and explore any areas for improvement.
Who is it for?
Retailers, hospitality and leisure businesses along with accommodation and service providers.
How can BID members get involved?
BID members are mystery shopped at least once over the 5-year cycle of the BID. Please get in touch with us if you feel your businesses should be mystery shopped in the next mystery shop programme.